• Health Technician

    Job Locations US-CA-Los Angeles
    Posted Date 5 days ago(11/7/2019 3:21 PM)
    Job ID
    Overseas Travel Required
  • Overview

    Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.


    Ansible Government Solutions, LLC (Ansible) is seeking full-time Health Technicians to support the VA Greater Los Angeles Health Care System.  Services will be performed at a 120-bed residential rehabilitation facility (Domiciliary) that provides extended care to Veterans with complex medical, psychiatric, alcohol and drug abuse and homelessness problems. Employees may be expected to work shifts including: evenings, nights, weekends and holidays at which time s/he is delegated responsibility as representative of the Chief, Domiciliary Residential Rehabilitation and Treatment Program.  Employees will report to the Nurse Manager of the Domiciliary.

    The purpose of the work is to ensure coordination of clinical and administrative aspects of care so that Veterans are able to benefit from all domiciliary resources available. Work assignments involve carrying out prescribed therapeutic procedures which contribute to the total plan of therapy for each resident. In addition, the Health Technician has delegated authority for specified administrative matters. The Health Technician plays a unique role in this regard, providing services and support and in many instances serves as the primary caregiver in the Domiciliary.
    Employees will be expected to operate with a very high level of independence according to policies and accepted practices.  Our employees plan and carry out resident care independently in accordance with individualized care/treatment plans, medical records, and instructions from the interdisciplinary treatment team throughout the tour without specific instruction for each resident’s condition.
    Employees will perform both clinical and administrative duties. Our team provides care and support to residents with complex medical, psychiatric, alcohol and drug abuse and homelessness problems covering a wide range in ages and levels of function. The work consists of selecting a variety of topics and settings for conducting therapeutic relationships including one-to-one therapy. Under general supervision, our employees will oversee most aspects of Domiciliary administration. On irregular shifts, our employees have sole responsibility to represent Chief, Domiciliary Operations.  Employees must be able to make independent decisions about the implementation of care, handling of crisis situations and enforcing Domiciliary regulations, etc. 
    Employees are required to exercise considerable discretion in applying necessary guidelines to enable them to resolve problem situations.


    Patient Care 
    • Responsible for developing and maintaining a therapeutic, beneficial and helpful relationship with residents admitted to the Domiciliary. Provides orientation to new residents by explaining policies and procedures, treatment expectations and goals. Interviews each resident to assess skills associated with activities of daily living, leisure and work interests, personal hygiene, interpersonal communication, etc. If a resident appears to be or has been diagnosed as incompetent, the resident shall be referred to the Chief or designee for review of appropriateness of assignment to, and treatment within, the Domiciliary.
    • Maintains close contact with residents, to ensure that their behavioral and social adjustments are satisfactory.
    • Monitors compliance with treatment plan requirements as well as Domiciliary regulations.
    • Communicates with the treatment teams and documents in the medical record: treatment plan compliance, conformity with Domiciliary rules and regulations and behavioral observations.
    • Provides individual 1:1 therapeutic interaction and assistance as needed, applying past experience and fundamental knowledge of issues potentially affecting residents. Works with residents who have a variety of physical, mental, emotional and behavior problems, using various techniques. 
    • Appropriately identifies or resolves residents’ problems or refers them to staff with specialized practical or professional clinical expertise. Employees are accessible to residents and serve as a role model for acceptable behavior, displaying a courteous and positive manner. Must use various communication and practical interactive techniques in dealing with residents who have difficulty conforming to acceptable standards or complying with requirements for proper adjustment to domiciliary living.
    • Coordinates, supervises and trains residents assigned through Incentive Therapy to assist Section operations as Section Leaders, Housekeepers, etc.
    • Ensures that residents adhere to established procedures, makes changes or substitution in case of illness, leave, etc.
    • Provides initial crisis intervention in situations of an emergent medical, psychiatric and/or behavioral nature. Utilizing training and/or experience in prevention and management of disruptive behavior, the incumbent promptly addresses the situation, initiating appropriate action to secure medical care or police assistance. Responsible for processing and evaluating any Incident Involving the Injury or abuse of any resident.
    • Employs appropriate precautions, making proper notifications, in cases of injury, potential suicide or infectious diseases. In the case of unconscious residents, initiates basic cardiac life support, utilizing basic CPR training, Personal Protective Equipment and the Automated External Defibrillator (AED) as indicated. 
    • Refers ill residents to the Charge Nurse and/or Supervisor on duty; when no Supervisor or Charge Nurse.
    • Escorts patients to the VA Medical center and other GLA clinics. When necessary, also accompanies Veterans to outside activity community locations.
    • Provides toxicology testing and assistance by obtaining specimens from patients for mandatory and/or random toxicology screens and package specimens; completes toxic screen request forms and arranges pickup of specimens.
    • Takes appropriate action when residents behavior violates Domiciliary requirements. Utilizes delegated authority to take action should a resident fail to return from authorized absence at the designated time, e.g. irregular discharge, unauthorized absence. Has authority to grant requests for or extensions of authorized absence when suitable, obtaining the concurrence of treatment teams.
    • Performs regular administrative functions, e.g. processes residents for clearance, completes entries in communication log, completes progress notes.
    • Documents in the medical record: treatment plan compliance, conformity with domiciliary rules and regulations and behavioral observations.
    • Completes reports of special incidents using the electronic incident reporting 
    • Documents incidents of behavior violations or unauthorized absence, etc., in the electronic medical record as well as in the log during irregular shifts.
    • Receives telephone calls from beneficiaries, relatives, friends, other VA facilities, service organizations, community agencies, etc. relating to residents under higher supervision and may provide information, per HIPPA, VA regulations and Release of Information policies.
    • Enters all discharges and transfers Into the database through the bed control option.
    • Provides accurate data entry into the resident’s treatment file, essential to assure accurate computer generated Gains and Loss Report as well as maintaining accuracy in programs dependent on this Information (i.e. PTF) Pharmacy, Dietetics, Scheduling. Documentation for all required incidents is in compliance with defined guidelines. 
    • Performs documented reviews of the performance of residents enrolled in the Incentive Therapy program.
    • Responsible for maintaining a clean, safe and healthful environment for all residents assigned to sections for which the employee has delegated responsibility, including building, housekeeping and sanitation, security, safety, repair and maintenance of day room, ramps and areas surrounding the buildings. 
    • Makes daily inspections to check physical plant equipment, health and safety, and security problems. Initiates appropriate corrective action including work orders or calling for emergency repairs.
    • Conducts weekly locker inspections for health, welfare, safety and security purposes. Secures monies and valuables from lockers of deceased residents, hospitalized, residents, and Individuals who departed on irregular discharge without proper clearance in accordance with current regulations.
    • Performs gross inspections of residents personally owned electrical appliances to ensure that equipment is intact, electrical cords are not frayed, and required safety tags affixed.
    • Performs other related duties as assigned.


    • Practical knowledge of medical and surgical conditions and the follow-up treatment and care provided by designated staff within the Domiciliary care environment.
    • Fundamental knowledge of psychiatric conditions and psychological dysfunctional states, as well as the therapies introduced or continued within the Domiciliary care environment.
    • Familiarity with alcohol and drug dependency and accepted rehabilitation processes, as supported by the Domiciliary care environment.
    • Broad knowledge of the aging process and potential effects on residents’ level of functioning.
    • Knowledge of and skill in the use of Basic Life Support procedures including the operation of the Automated External Defibrillator (or equivalent) and basic CPR.
    • Ability to assess and recognize the need for professional/clinical intervention especially at times of crisis, through observed changes in a resident's functional abilities, behavior or thinking processes.
    • Basic knowledge of counseling approaches; ability to apply these with individual residents.
    • Knowledge of medical terminology for use in preparation of documentation for residents' medical records.
    • Knowledge of computer software programs equivalent to Microsoft Word, Outlook, etc., to generate reports, utilize Email; and enter information into VHA proprietary systems, such as VISTA, CPRS, etc.
    • Practical knowledge of basic cleaning methods, materials to help maintain a hygienic environment and to instruct selected Incentive Therapy residents.
    • Knowledge of hygiene and infection control methods to help maintain a healthy communal residential area, such as within a Domiciliary environment.
    • Knowledge of Medical Center fire safety, emergency and disaster procedures to provide guidance to residents.
    • Knowledge of safe driving techniques; ability and credentials to drive government passenger vehicles.
    • Full and unrestricted driver’s license from a U.S. State or Territory is required in order to transport residents in government passenger vehicles to off-campus events, meetings, etc.
    • Cardio-Pulmonary Resuscitation/Automated External Defibrillator training and/or certification (as required by the facility) is required prior to independent assignment on the unit.
    • Incumbent may be expected to work shifts including: evenings, nights, weekends and holidays, as the Domiciliary provides services to Veterans, 7 days/week, 24-hours a day.

    EEO Statement

    Ansible Government Solutions, LLC is committed to providing equal opportunity in employment to all employees and applicants for employment. Ansible will not tolerate any form of discrimination or harassment based on a person’s race, religion, color, sex, sexual orientation, age, national origin, medical/physical status or disability, or military status.


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